terms&conditions
terms and conditions of use for students
1. PAYMENTS
1.1 TO MAKE YOUR BOOKING, YOU MUST SUBMIT THE BOOKING FORM AND PAY THE PRESENTED TOTAL FEE.
1.2 FULL FEES AS QUOTED ON THE BOOKING FORM MUST BE PAID AT LEAST 1 WEEK AFTER THE BOOKING PROPOSAL SENDING DATE, UNLESS OTHERWISE COMMUNICATED BY THEICIRCLE, AND IN ANY CASE, WITH ADEQUATE ADVANCE BEFORE THE ACCOMMODATION START DATE. WE CANNOT GUARANTEE TO HOLD A PLACE IN THE ACCOMMODATION UNLESS ALL FEES ARE PAID IN FULL AND ON TIME. STUDENTS WITH UNPAID FEES WILL NOT BE ADMITTED TO THE PROGRAM AND MAY NOT BE ABLE TO MOVE INTO THEIR ACCOMMODATION.
1.3 PAYMENT CAN BE MADE BY OUR ONLINE PAYMENT PROVIDER STRIPE. ALL PAYMENTS COULD BE SUBJECT TO FEES LEVIED BY THE CARD COMPANY. THESE FEES ARE NON-REFUNDABLE.
1.4 PLEASE NOTE THAT VAT WILL BE CHARGED AT THE CURRENT RATE, WHERE APPLICABLE
2. CANCELLATION
CANCELLATIONS, CHANGES TO BOOKINGS AND REFUNDS
2.1 CANCELLATIONS BEFORE THE STAY START DATE MUST BE MADE IN WRITING TO THEICIRCLE HEAD OFFICE AT HELLO@THEICRICLE.CO
ONCE A BOOKING HAS BEEN CONFIRMED, THE FOLLOWING CANCELLATION NOTICE PERIODS AND FEES APPLY:
CANCELLATION FEES
IF YOU CANCEL YOUR ACCOMMODATION AT LEAST 4 WEEKS PRIOR TO YOUR ARRIVAL YOU WILL NOT INCUR ANY CHARGES.
HOWEVER, IF YOU CANCEL 1- 4 WEEKS PRIOR TO ARRIVAL, YOU WILL INCUR A CHARGE OF UP TO 30% OF THE PAID ACCOMMODATION FEE
2.2 IF YOU NEED TO POSTPONE YOUR STAY, YOU MUST TELL US IN WRITING.
IF WE ARE ABLE TO CHANGE YOUR STAY DATES, WE WILL COMMUNICATE THE NEW PROPOSED FEES WHICH YOU WILL CHOOSE TO CONFIRM AND PAY
WE WILL NOTIFY YOU THE PRICE OF THE NEW PERIOD OF ACCOMMODATION WHICH YOU CAN CONFIRM AND PAY EXCLUSIVELY THROUGH THE THEICIRCLE WEBSITE.
IT IS EXPRESSLY FORBIDDEN TO PAY THE HOST HOST FOR THE EXTENDING OF THE ACCOMMODATION PERIOD.
BREACH OF THIS RULE MAY RESERVE US THE RIGHT TO TERMINATE THE STUDENT'S PERIOD OF STAY, WITHOUT ANY OBLIGATION TO REFUND.
ALL ACCOMMODATION POSTPONEMENTS ARE SUBJECT TO AVAILABILITY.
2.3 IF YOU CANCEL OR SHORTEN YOUR STAY WE WILL NOT REFUND ANY FEES.
2.4 IN THE EVENT THAT THEICIRCLE HAS TO CANCEL A STAY, WE WILL DO OUR BEST TO MOVE THE PARTICIPANT TO AN EQUIVALENT PARTNER HOST. IF THIS IS NOT POSSIBLE, WE WILL REFUND ALL FEES PAID TO THEICIRCLE FOR THE CANCELED STAY.
2.5 THESE CANCELLATION CONDITIONS ALSO APPLY TO SPONSORED PARTICIPANTS.
3. ARRIVAL AND ACCOMMODATION
NOTE:
IT IS THE RESPONSIBILITY OF THE STUDENT TO CHECK THE VISA REQUIREMENTS FOR ENTRY INTO ANY COUNTRY, AND IF NECESSARY APPLY FOR AND ENSURE THE PARTICIPANT IS GRANTED THE APPROPRIATE VISA FOR THEIR PERIOD OF STUDY WITH THEICIRCLE. INFORMATION ON VISAS CAN TYPICALLY BE FOUND THROUGH THE RESPECTIVE COUNTRY'S IMMIGRATION WEBSITE.
3.1 WE SUGGEST NOT TO BOOK FLIGHTS OR MAKE TRAVEL ARRANGEMENTS UNTIL YOU HAVE RECEIVED THE BOOKING CONFIRMATION FROM THEICIRCLE.
3.2 THE STAY AT THEICIRCLE HOSTING PROGRAM HAVE ENTRY REQUIREMENTS, SUCH AS MINIMUM AGE OF 18, TRUE INFORMATION ON YOUR PERSONAL DETAILS AND CONTACTS, AND ADEQUATE CONDITIONS EXPRESSED IN THE REQUEST FORM.
IF ANY INFORMATION PROVIDED AT THE TIME OF THE REQUEST OR BOOKING IS LATER FOUND TO BE INCORRECT, WE RESERVE THE RIGHT TO MAKE ANY CHANGES CONSIDERED NECESSARY TO THEICIRCLE-ARRANGED ACCOMMODATION AT THE PARTICIPANT’S OWN EXPENSE AND, IF APPROPRIATE, ASK THEM TO LEAVE THEIR ACCOMMODATION WITHOUT A REFUND OF FEES.
3.3 ACCOMMODATION
ALL STAYS AND STAY COMPONENTS ARE RUN SUBJECT TO DEMAND.
WE RESERVE THE RIGHT TO CHANGE STAY ARRANGEMENTS AND PRICES WITHOUT ADVANCE NOTICE.
WE WILL DO OUR BEST TO MEET ALL SPECIAL REQUESTS, PARTICULARLY RELATING TO HEALTH AND DIET, BUT WE CANNOT GUARANTEE THAT THIS WILL ALWAYS BE POSSIBLE.
3.4 THEICIRCLE RULES
THEICIRCLE RULES APPLY TO BEHAVIOUR IN THEICIRCLE ACCOMMODATION.
THE RULES CAN BE FOUND AT WWW.THEICIRCLE.CO/ACCOMMODATIONRULES.
ANY PARTICIPANTS BREAKING THESE RULES, OR LOCAL COUNTRY LAW, OR PERSISTING IN SERIOUS ANTI-SOCIAL BEHAVIOUR WILL MAY BE ASKED TO LEAVE THE THEICIRCLE-ARRANGED ACCOMMODATION WITH NO REFUND OF FEES.
4. INSURANCE
4.1 INSURANCE IS INCLUDED AS PART OF OUR STAY FEES. A SUMMARY OF THE COVER, WHICH IS PROVIDED BY GUARDME WILL BE SENT TO YOU WITH YOUR BOOKING CONFIRMATION. THE POLICY DOES NOT COVER PRE-EXISTING MEDICAL CONDITIONS.
4.2 MEDICAL INFORMATION
YOU MUST INFORM US OF ANY DISABILITIES, MEDICAL, DIETARY OR OTHER INFORMATION THAT MAY AFFECT THE PARTICIPANT’S ABILITY TO PARTICIPATE IN THE ACCOMMODATION AT TIME OF BOOKING. IF A PARTICIPANT NEEDS SPECIAL ASSISTANCE OR ARRANGEMENTS AND MEDICAL INFORMATION HAS NOT BEEN PROVIDED BEFORE THE STAY, THEICIRCLE MAY BE UNABLE TO PROVIDE THE NECESSARY SUPPORT AND THE PARTICIPANT MAY BE ASKED TO LEAVE THE ACCOMMODATION WITH NO REFUND OF FEES.
5. LEGAL LIABILITY
5.1 DISCLAIMER
THEICIRCLE WILL ONLY BE RESPONSIBLE FOR LOSS OR DAMAGE SUFFERED BY A PARTICIPANT WHICH OCCURS AS A FORESEEABLE RESULT OF THEICIRCLE’S BREACH OF THE TERMS AND CONDITIONS OR ITS SERIOUS NEGLIGENCE.
5.2 HOST LIABILITY
THEICIRCLE DECLARES TO PERSONALLY SELECT ITS HOSTS WITH CARE AND ATTENTION, ACCORDING TO ACCURATE PROCEDURES AND IN-PERSON CHECKS THROUGH ITS DEDICATED TEAM.
HOWEVER, IN THE EVENT OF ANY DAMAGES INCURRED TO THE PARTICIPANT DURING THE ACCOMMODATION PERIOD RESULTING FROM THE CONDUCT OF THE ASSIGNED HOST OR OTHER PERSONS CONNECTED TO THE RELATIVE CONTEXT, WHICH ARE NOT RESULTING FROM WILLFULNESS OR GROSS NEGLIGENCE ON THE PART OF THEICIRCLE, THEY CANNOT BE ACCUSED BY THEICIRCLE
5.3 FORCE MAJEURE
THEICIRCLE IS NOT LIABLE FOR ANY FAILURE OR DELAY IN PROVIDING OUR SERVICES THAT OCCURS AS A RESULT OF ANY EVENT OUTSIDE OUR REASONABLE CONTROL, SUCH AS BUT NOT LIMITED TO WAR, DISEASE OUTBREAK, NATURAL DISASTER OR TERRORIST ATTACK. IN SUCH CASES, WE WILL IMMEDIATELY NOTIFY YOU IN WRITING AND SHALL BE EXCUSED FROM PERFORMING OUR OBLIGATIONS FOR THE DURATION OF THE FORCE MAJEURE EVENT.
5.4 LEGAL APPLICATION
THESE TERMS AND CONDITIONS ARE GOVERNED BY ITALIAN LAW. THE ITALIAN COURTS OF THE FORUM OF ROME WILL HAVE EXCLUSIVE JURISDICTION TO RESOLUTE ANY DISPUTES ARISING FROM THE TERMS AND CONDITIONS. THE INFORMATION IS CORRECT AT THE TIME OF PUBLICATION, BUT MAY BE SUBJECT TO CHANGE..